Element Picks are made by local artisans all around the world, but they are shipped to you from our fulfillment warehouse along with tracking every step of the way. You should receive your order within 5-10 business days of ordering, but if you do not, don't hesitate to get in touch with us at firstname.lastname@example.org and one of our Pick Gurus will be happy to assist you.
Here at Element Picks, good vibes are our priority. If you aren't happy with your order, for any reason, just send it back to us within 30 days and it's your money back - guaranteed. That is the Element Picks promise, to you.